Terms & Conditions

Last updated: March 2026

Please read these Terms and Conditions carefully before using the thechichenitza.com website. By accessing or using this website, you agree to be bound by these Terms.

1. Who We Are

The Chichen Itza operates the website thechichenitza.com as an affiliate travel guide and referral service for tours and experiences at Chichén Itzá and the Yucatán Peninsula.

2. Affiliate Disclosure

The Chichen Itza participates in the Viator Partner Program (operated by TripAdvisor). When you book a tour or activity through links on this website, we may earn a commission at no additional cost to you. This is how we fund the operation of this site. Our recommendations are based on quality and relevance, not commission rates.

3. No Direct Tour Operation

We do not operate, manage, or provide any tours, activities, or rental services. All services listed on this website are operated by independent third-party providers through the Viator platform. We serve as an informational and referral resource only. Any disputes regarding tour quality, safety, or cancellations must be resolved directly with Viator and the tour operator.

4. Pricing and Availability

Prices shown on this website are for reference only and may not reflect current pricing on Viator. Prices are set by tour operators and change based on season, availability, and demand. Always verify final pricing on Viator before booking.

5. Booking and Cancellation

All bookings are processed directly through Viator. Cancellation policies, refunds, and booking conditions are governed by Viator's terms of service and the individual tour operator's policies. Review the specific cancellation policy for each tour before completing your booking.

6. Accuracy of Information

We make reasonable efforts to keep tour descriptions, prices, and other information accurate and current. However, we cannot guarantee the accuracy or completeness of all information. Tour offerings may change at any time at the discretion of the operator.

7. Intellectual Property

The original content on this website (text, structure, editorial choices) is the property of The Chichen Itza and is protected under applicable copyright laws. Product images, reviews, and descriptions sourced from Viator remain the property of their respective owners. You may not reproduce or republish our content without written permission.

8. Limitation of Liability

The Chichen Itza is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of this website or any tours booked through our affiliate links. We are not responsible for the quality, safety, conduct, or legality of any tour operator or activity provider.

9. Governing Law

These Terms are governed by applicable law. Any disputes arising from these Terms or your use of this website should be directed to us via the contact information below.

10. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes take effect immediately upon posting. Continued use of the website after changes constitutes acceptance of the updated Terms.

11. Contact

The Chichen Itza
Yucatán, Mexico
Email: info@thechichenitza.com